Privacy Policy – Lucypie.com

Basic Policy Statement

We highly value consumer privacy rights and are committed to transparently explaining how we collect, process, utilize, and protect your personal data. This policy aims to help you understand how we handle your personal data and protect your rights.

Scope of Personal Data Collection

We may collect the following types of personal data:

· Basic Identification Data: Name, nickname, phone number, email address, communication and residential address, online platform account information.
Purpose: Member registration, identity verification, customer service.
· Financial Identification Data: Bank account numbers and names, credit or debit card numbers, other payment information.
Purpose: Payment processing, refunds.
· Personal Characteristics: Age, gender, date of birth.
Purpose: Age verification (for specific products), market analysis.
· Financial Transaction Data: Payment amounts, payment methods, transaction records.
Purpose: Transaction record management, after-sales service.
· Contract Data: Information related to transactions, commercial, legal, or other contracts, agency agreements, etc.
Purpose: Fulfillment of contractual obligations, handling customer complaints.

Methods of Personal Data Utilization

Purposes of Utilization: The personal data we collect will be used for the following purposes:

· Member registration and management
· Product delivery and logistics services
· Payment processing services
· Marketing and promotional activities (you may notify us if you do not agree)
· Customer service and complaint handling
· Fulfillment of legal obligations (e.g., electronic invoice issuance)
· Service optimization and market analysis
· Fraud prevention and abuse detection
· Account security protection

Data Sharing: We will share your personal data with the following third parties within necessary scope:

· Logistics Partners: For product delivery and returns.
· Payment Service Providers: For payment and refund processing.
· Cross-border Suppliers: If you purchase cross-border goods, data may be provided to overseas sellers for shipment arrangements and customs declaration.
· Information Technology Service Providers: For system maintenance and support.

International Transfers: Your personal data may be transferred to countries such as South Korea, the United States, and Japan. We will ensure these transfers comply with Taiwan’s Personal Data Protection Act requirements and implement appropriate security measures.

Exercise of User Rights

You have the following rights regarding your personal data held by us:

· Inquire or request to review
· Request a copy
· Request supplementation or correction
· Request cessation of collection, processing, or utilization
· Request deletion

You can contact us via email or customer service hotline to exercise these rights. We will process your request within the legally prescribed time frame.

Cookies and Tracking Technologies

When you use our website or App, we may use Cookies or similar tracking technologies to collect your device information, browsing behavior, and interaction data to optimize your user experience, analyze website traffic, and conduct marketing activities.

Information Security Protection Measures

We are committed to implementing the following technical and organizational measures to protect your personal data:

· Access Control: Strictly restrict authorized personnel’s access to personal data and regularly review permissions.
· Encryption Technology: Encrypt sensitive data during transmission and storage.
· Network Security: Deploy firewalls and intrusion detection systems to prevent unauthorized access.
· Regular Backups and Drills: Regularly back up data and establish security incident response plans.
· Employee Training: Regularly train employees handling personal data on security and privacy protection.

To accommodate business development, technological changes, or legal requirements, we may update this policy from time to time. Any significant changes will be announced on our official website and communicated through appropriate means (such as email or App notifications).

If you have any questions, suggestions, or wish to exercise your personal data rights, please contact us through:

· Customer Service Hotline: +1 2135694701
· Email: organickpinkinc@outlook.com
· Mailing Address:OrganicPink US Co., Limited；3619 S Newport Way, Denver, CO 80237, USA